PLEASE NOTE: AS OF JULY 2, 2020, DUE TO COVID, USPS HAS BLOCKED SEVERAL INTERNATIONAL ORDERS.
Please click here to find if your region is blocked from USPS orders before placing an order. If you place an order and we cannot ship it to you, it may not be possible for you to get refunded. Please email email@example.com for more information or questions. Thank you for your patience and understanding as we navigate these confusing times together.
Shipping & Returns during Covid-19
We pride ourselves in being #1 in customer service. So much love is poured in every single hand-crafted product that is made. We ask that you show the same love by leaving a feedback about your order. If for any reason you are not 100% satisfied please let us know.
Everyone’s skin is different so please stop use if irritation occurs. Read our blog on skin purging. *Avoid contact with eyes.
*Our products are tested on humans not animals and we make no claims on any of our products. We list facts about the ingredients that are in the products, but cannot guarantee any sort of results because we have not had any actual scientific tests done so we can make any claims.
Shipping, Returns and Exchanges
When will my order ship?
Please read! Orders are processed within 7 - 10 business days. If your item is on backorder it will take longer, the system will notify you if it’s on backorder. Order processing time does not include shipping time. Depending on the size of your package, shipping time is decided by USPS. Once your order is shipped you will receive an email with your tracking number. Please check your email and use the order tracking service on our website.
PROCESSING: 7-10 business days from order placed
STANDARD SHIPPING: 1st Class USPS 3-7 business days from ship date, not order date.
PRIORITY INSURED SHIPPING: 1-3 business days from ship date, not order date.
What is your return policy?
No returns, exchanges or cancellations.
If you are not 100% satisfied with your TBL products please contact us within 24 hours of receipt.
How can I find your international delivery policy?
International shipping is processed via USPS First Class or Priority International whichever you select. A tracking number is provided to you at the time that your package is shipped. Use the tracking number to check on your package.
First class shipping can not be tracked nor is covered by insurance. Select Priority International Shipping in order to track your order from the time it’s delivered to USPS and to your International carrier. Priority International Shipping also comes with insurance.
THE BEAUTE LOFT IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN MAIL. IF YOU SELECT PRIORITY INSURED AND YOUR PACKAGE IS LOST OR STOLEN, YOU WILL FILE A CLAIM WITH THE POST OFFICE AND THEY WILL REPLACE ANY STOLEN OR LOST MAIL UP TO $50
See below regarding customs.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Orders delayed by customs is the customer’s responsibility to resolve with customs. Once your order is shipped out of Michigan it is no longer our responsibility to resolve.