Frequently asked questions
How long does a Soap Making Workshop or Sip & Soap last?
Our traditional soap making workshop, can from 30 - 60 minutes, at our Flagship Store located at 20957 Mack Avenue Grosse Pointe, MI 48236 We host our soap making classes on every 2nd and 4th Friday of every month. You will make your own soap using our do it yourself layout with the support of our team.
What does the cost include?
The cost of a reservation includes a seat at the table and everything you need to make your custom candle! For our specialty workshops, we often include complimentary hors d'oeuvres and beverages. To view a list of our available Workshops and Soap & Sips
What is your cancellation policy?
We get it, life happens. If you request a cancellation at least 24 hours before the time of your pouring, we'll issue you a refund! Please call us at 586-315-3994 to request a cancellation.
Can I bring my own beverages?
Definitely! We can provide glassware and there is a corking fee of $8 per 6-pack or bottle of wine. Seltzers, beer, and wine only. Our Grosse Pointe location has wine available to serve at your convenience! We also carry non-alcoholic wine and mocktails. Please let us know in advance if you are interested in non-alcoholic beverages.
Can I bring food?
If you plan on bringing your own refreshments to serve please ask our team to ensure we can accommodate your offerings. Give us a call at 586-315-3994 or e-mail us at firstname.lastname@example.org
Can I have a private event?
Celebrations are always welcome at The Beaute Loft! You can learn more about private events here!
Do you offer group discounts?
Yes! We offer 10% off for reservations of 10 or more seats. Just use the code GROUP10 at checkout!
Are reservations required or do you accept walk-ins?
We are currently not accepting walk-ins. We highly recommend purchasing and booking your reservation in advance.
What if someone in my party doesn't want to make anything?
Our soap making reservations are for one seat. You're more than welcome to share the pouring process with a partner, but please note they may not have a seat if the pouring is full! In order to experience The Beaute Loft in the best way possible, we recommend reserving a seat for each guest attending.
What is your return/cancellation policy?
For our soap making workshops, we require cancellation at least 24 hours before your scheduled class to receive a full refund. Please contact us at 586-315-3994.
We accept returns on undamaged virtual kits with proof of purchase up to 30 days after purchase. Our Speciality Workshops are not eligible for refunds unless canceled within 24 hours, they may be exchanged for a workshop of equal value.
What is the age requirement to make soap?
Because our candle pouring workshops include handling hot soap base and fragrance oils, children must be 5 years or older to participate.
Anyone under 18 must have a legal guardian sign their waiver. A legal guardian does not have to be present, but they must have at least one chaperone.
Can I bring my own fragrances or bring my own mold?
Our fragrances and vessels have to go through safety testing, so we can't allow you to mix fragrances or bring your own vessel. But we have over 25 fragrances and vessels to choose from!
How can I change my reservation?
If you need to make any changes to your reservation (date, time, number of seats, etc.), please contact us via 586-315-3994 and we'll take care of you!
Can I take my soap with me after pouring?
Our soap bars require 15-25 minutes to cure after pouring. You can stay and enjoy the ambiance and all that The Beaute Loft has to offer (after your workshop) or we can ship your soaps to you for $8! (Continental US Only)
Will you hold my soaps until I can pick it up?
Yes! We can hold your soaps until you can pick it up, up to 30 days. After 30 days, we donate remaining soaps to a local charity! If you can't pick it up within 30 days, we're happy to ship it to you for $8! Just contact us at 586-315-3994 to begin this process.
Can I make more than one set of soaps?
The reservation cost includes one set of soaps. Depending on the molds you choose you will leave with 2-4 soaps, but if you would like another set, just let one of our team members know when you arrive and they can arrange your additional supplies and payment.
Can I buy soap making supplies and kits from you?
Yes, please visit us at our Flagship location, visit experiences page or call us at 586-315-399 to purchase soap making supplies or kits.
If we have multiple people in our group, can we pay separately?
The best solution would be to pay with one form of payment in order to ensure your entire party is reserved. If you would like to pay separately, you will need to book individually.
Soap Making Workshops
Come make your own custom soap with us! Select your favorite The Beaute Loft molds, dehydrated botanicals fragrance oils that speak to you. We are currently soapking in Grosse Pointe, MI.
Soap Making Kits
Not near one of our locations? Our at-home kits are the perfect solution. You choose your fragrance set, molds, and we provide clear instructions for a successful soap-making!
Soap Making Workshops
Come make your own custom soap with us during a holiday or speciality event! Our Speciality events come with complimentary refreshments and extra accomodations as you make your custom soap. Select your favorite The Beaute Loft molds, dehydrated botanicals fragrance oils that speak to you. We are currently soapking in Grosse Pointe, MI.
Corporate Team Building Workshopts
Our soap making workshops are perfect for a fun party idea, outing, corporate party, or for brands, teams and businesses who are in search of memorable experiences for their guests, employees or clients.
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